Membership plans and fees
- Bronze membership plan : 10 credits per month
- Silver membership plan : 25 credits per month
- Gold membership plan : 35 credit per month
- one-time account activation fee : 5 credit
- holding charges : 1 - 7 credit per item per week (tiered)
Forwarding letters 0-20 grams
- netherlands : 5 credits
- eur 1 : 5 credits
- eur 2 : 5 credits
- eur 3 : 5 credits
- worldwide : 5 credits
SENDING LETTERS 21-50 grams
- netherlands : 8 credits
- eur 1 : 9 credits
- eur 2 : 9 credits
- eur 3 : 9 credits
- worldwide : 9 credits
SENDING LETTERS 50-500 grams
- netherlands : 10 credits
- eur 1 : 18 credits
- eur 2 : 22 credits
- eur 3 : 26 credits
- worldwide : 32 credits
SENDING LETTERS 500-2.000 grams
- netherlands : 12 credits
- eur 1 : 27 credits
- eur 2 : 32 credits
- eur 3 : 37 credits
- worldwide : 42 credits
- all letters with a maximum size of 380 x 265 x 32 millimeters.
SENDING PARCELS 0-2 Kilograms
- netherlands : 19 credits
- eur 1 : 32 credits
- eur 2 : 42 credits
- eur 3 : 47 credits
- worldwide : 54 credits
SENDING PARCELS 2-5 Kilograms
- netherlands : 20 credits
- eur 1 : 52 credits
- eur 2 : 67 credits
- eur 3 : 72 credits
- worldwide : 82 credits
SENDING PARCELS 5-10 Kilograms
- netherlands : 26 credits
- eur 1 : 84 credits
- eur 2 : 96 credits
- eur 3 : 110 credits
- worldwide : 144 credits
- Parcels over 15 kg. against day rates (150 credits + surcharges)
Special handling
- Holding mail (per item per week) : 1 credit (tiered to 7)
- signature upon receipt : 10 credits
- missing "dutchmailer" or screenname on item : 20 credits (manual handling orphan mail)
- CN-22 forms : 20 credits
- track & trace : 15 credits
- shredding mail : 1 credit
- prepayment of fees : 20 credits
- removing mailitem from orphan/destruction queue : 20 credits
- registered mail : 20 credits
- no forwarding address (worldwide service) : 130 credits
parcels/packages with destinations outside of the European Union may require customs forms. Dutchmailer will automatically process CN-22 forms if required by customs. All CN-22 forms will state "amount: 50 euro | content : unknown".
Destinations | |
EUR 1 | België, Luxemburg, Denemarken (excl. Faeröer Eilanden en Groenland), Duitsland, Frankrijk (incl. Corsica en Monaco), Italië (excl. San Marino en Vaticaanstad), Oostenrijk, Spanje (incl. Balearen, excl. Canarische eilanden), , Zweden |
EUR 2 | Bulgarije, Estland, Finland, Hongarije, Ierland, Letland, Litouwen, Polen, Portugal (incl. Azoren en Madeira), Roemenie, Slovenië, Slowakije, Tsjechië |
Europa | Albanië, Andorra, Bosnië-Herzegovina, Canarische Eilanden, Cyprus, Faeröer Eilanden, Gibraltar, Griekenland, Groenland, IJsland, Kanaaleilanden, Kroatië, Liechtenstein, Macedonië, Malta, Moldavië, Montenegro, Noorwegen, Oekraïne, San Marino, Servië, Turkije, Vaticaanstad, Wit-Rusland, Zwitserland Verenigd Koninkrijk (excl. Gibraltar en Kanaaleilanden) |
World | All other countries |