When you receive mail through dutchmailer.com and want to have it forwarded to a country outside of the European Union customs requires you to fill out and sign a customs form CN-22 or CN-23.
Forms can be downloaded on the internet and can be pre-sent per regular mail to :
Dutchmailer.com customer service
Oude rielseweg 11
5032 SH Tilburg
Do not forget to SIGN your form. Dutchmailer.com can not forward your items without a signature !
tip : You can pre-send multiple signed and filled out forms ahead of time to our customer service. Each time you have a parcel going outside of the european union we'll use one of your prefilled forms.
Can Dutchmailer.com fill out these forms for me on my behalf ?
Yes, we can, but in that case we do require that you send us an e-mail from the e-mail address you used to sign up with dutchmailer.com. In it you are required to provide your
- your screen-name
- your physical forwarding address
- a valid phone number of the receiving party
- the mail item number
- and you need to put in writing that you specifically give us consent to fill out A form CN-22 or CN-23 on your behalf
- a copy of your ID (passport / drivers license)
Please note that you need to do this for every single mail item we forward for you, and that a service charge will apply and all forms will be noted as "Content unknown" with a fixed market value of Eur. 10,-, no exceptions.
Dutchmailer staff will never open your mail so we can not vouch for its contents.